Question 1

How quickly will I receive a response to my inquiry?

Accepted Answer

We strive to respond to all inquiries within 24 hours during business days. For urgent consultation bookings or technical issues, our live chat and phone support provide immediate assistance during operating hours.

Question 2

What information should I include in my consultation inquiry?

Accepted Answer

Please provide your full name, date of birth, time of birth, place of birth, and a brief description of the areas you seek guidance on (career, relationships, health, etc.). This helps our astrologers prepare for your consultation.

Question 3

Can I request a specific astrologer for my consultation?

Accepted Answer

Yes, you can request a specific astrologer when booking your consultation. However, availability may vary. Our support team will help you find the best match based on your requirements and the astrologer's schedule.

Question 4

How do I report a technical issue with the Kundli generator?

Accepted Answer

Please use the contact form and select "Technical Support" as your inquiry category. Provide details about the issue, including any error messages, browser information, and screenshots if possible. Our technical team will investigate and resolve the issue promptly.

Question 5

What payment methods do you accept for consultations?

Accepted Answer

We accept all major credit/debit cards, UPI, net banking, and digital wallets through our secure payment gateway. For payment-related inquiries, please select "Billing & Payments" in the contact form.

Question 6

Can I schedule an emergency consultation outside business hours?

Accepted Answer

Yes, we offer emergency consultation services for urgent matters. Please call our 24/7 helpline or use WhatsApp to request an emergency appointment. Additional charges may apply for after-hours consultations.

Get in Touch with Rudra Light

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